Empress Litho Ltd
Dockyard Industrial Estate
Woolwich Church Street
London SE18 5PQ

T +44 (0)20 8316 6648
F +44 (0)20 8316 6649

Privacy Policy

This Privacy Policy governs the manner in which Empress Litho collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.empresslitho.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Empress Litho.

Who we are?

Empress are a high end commercial printer located in London. We produce a wide variety of printed media, and offer mailing and delivery services.

Personal identification information we collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site for samples, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us.

What we do with Users information?

If you contact us to request a sample pack, we will only process your information for this purpose. This means that you will be personally contacted by a member of our team with regards to your request so we can determine exactly what samples you would like to receive. We will securely hold your information whilst you are determining whether you would like to proceed with our services. We do not contact any individuals with any form of marketing, including emails, calls or texts. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information. We operate an ISO 27001 compliant management system.

Who it will your information be shared with?

We do not sell, trade, or rent Users personal identification information to others.

Your personal data will only be accessed by Empress Litho employees who strictly need it to process your request or order. We strictly limit access to our database which is controlled in compliance with ISO 27001 requirements. All our staff have signed confidentiality agreements and adhere to a range of policies and procedures which ensures you data remains safe.

If you proceed with Empress and engage us to complete print services for you, your personal data will remain with Empress and not be shared with third parties (except in the rare occasion that an approved courier is used for delivery – the courier will only receive your name and the address provided for delivery).

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Changes to this privacy policy

Empress Litho has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: hello@empresslitho.com

(0)20 8316 6648

Empress Litho Ltd
Dockyard Industrial Estate
Woolwich Church Street
London SE18 5PQ

This document was last updated on March 29, 2018 (v1)